listening lounge
Fast access to information and support when you need it.
Urgent mental health support
If you are in crisis or need immediate support, please consider contacting one of the following services:
Counselling
A supportive and confidential process where you can explore your thoughts, feelings, and experiences with a trained professional
Drop in Centre
Pop in for a chat or call for an appointment with one of our peer support workers. No cost, no booking needed, Over 18's
We have experience of mental health and other life challenges and can offer a confidential, non-judgmental space to talk about whatever is going on for you.
the listening lounge
Counselling
Counselling is a supportive and confidential process where you can explore your thoughts, feelings, and experiences with a trained professional. All of our counsellors are members of the British Association for Counselling and Psychotherapy (BACP), ensuring high standards of professionalism and ethical practice. Counselling can be helpful for a wide range of worries and concerns. In each session, your counsellor will listen without judgement, providing a safe space to express yourself openly. Weekly sessions offer the opportunity to explore your thoughts and feelings indepth, gain new perspectives and improve your emotional wellbeing.
Counselling is a collaborative process. By actively engaging, you can gain new perspectives, develop practical coping strategies, and make meaningful progress towards your wellbeing.
Opening times
mon - SAT
10.00am-8.00pm
sun
Closed
An open door when you need to talk.
Listening lounge
'Drop in' - Peer support
Peer support is a way of supporting people with their mental health through shared lived experience. It brings together people who have faced similar challenges and creates a space where understanding, empathy and hope come from real-life experience rather than clinical expertise.
Peer support does not aim to ‘fix’ people. Instead, it supports individuals to make sense of their experiences and find their own ways forward.
Our team of peer support workers draw on their own lived experience of mental health challenges and recovery to offer encouragement, and practical insight. We provide a safe, welcoming space where people can talk, connect, and be supported in ways that feel respectful and empowering.
We believe that lived experience is a form of expertise and that recovery looks different for everyone.
Advice
Carers Support
The Listening Lounge is working with Focus on Mental Illness, Jersey Eating Disorders Support and Dementia Jersey to offer emotional and practical support.
The service is for anyone aged 18 or over who provides care or support to someone living with mental health difficulties.
- No cost involved
- No referral needed, just get in touch. Dedicated email carersupport@lv.care of call the Listening Lounge on 01534 866793
- Or contact any of our partners directly
Together we provide:
Individual and group support
Courses, training and education
Social and well-being opportunities
Peer support and shared experiences
Advocacy
the listening lounge
Are you in crisis?
What if I'm looking for urgent mental health support?
If you are in crisis or need immediate support, please consider contacting one of the following services:
Emergency services: Call 999 - for emergencies
Call
Mental Health Crisis Team: Call 01534 445290 - 24hrs, 7 days a week
Call
GP Out of hours: Call 01534 445445 - for urgent medical support outside normal GP hours
Call
Samaritans: Call 116 123 - Available 24/7
Call
Please attend Accident & Emergency (A&E) at the hospital if immediate help is needed!
These organisations are equipped to provide immediate support when you need it most. If you feel unsafe or at risk, please seek help immediately through one of these services.