Have questions or need assistance? Reach out to us through our contact form below or any of the listed contacts.
Have questions or need assistance? Reach out to us through our contact form. We're here to help.
At LV Care, we welcome feedback of every kind, whether compliments, concerns or suggestions for improvement. We are committed to listening, learning and ensuring the highest standards of care.
If you wish to raise a complaint, share a compliment or provide feedback, you can do so directly with our team in confidence. We also operate a whistleblowing policy, offering a safe way for staff, residents, or families to raise concerns about any aspect of care.
In Jersey, families may also contact the Jersey Care Commission, the independent regulator responsible for overseeing care standards on the island, for further guidance or to escalate concerns. More information can be found here.
In the Isle of Man families may also contact the Care Quality Commission. More information can be found here.